Privacy policy.

Effective Date: 01.08.2025

Last Updated: 21.08.2025

Welcome to InnovNation.ai, your digital backbone for innovation, entrepreneurship, and ecosystem management.

We are committed to protecting your privacy and being transparent about how we collect, process, store, and safeguard your data across all InnovNation.ai services and products, including our SaaS ecosystem platform.

This policy applies to:

  • InnovNation.ai website(s)

  • The InnovNation.ai SaaS Platform

  • Our digital communities and resource hubs

  • Consulting engagements and advisory work

  • Events, workshops, virtual learning, and immersion programs

1. Who We Are

InnovNation.ai is a strategy advisory and SaaS platform designed to help governments, universities, incubators, accelerators, corporates, and ecosystem builders design, manage, and scale innovation ecosystems.

The InnovNation.ai Platform is a modular, multi-tenant SaaS solution that includes:

  • Applications & program management

  • Mentor–founder matching

  • Ecosystem CRM & partner management

  • Events, workshops, and community tools

  • Digital credentials and certifications

  • Assessments, surveys, and analytics

  • AI-powered content and program assistants

  • Learning modules, resources, and knowledge hubs

  • Deal-flow and funding pipeline tracking

We operate out of Singapore and comply with the Personal Data Protection Act (PDPA). As we expand internationally, we also align with the General Data Protection Regulation (GDPR) and follow FERPA-style expectations where academic institutions are involved.

2. Data We Collect

Data collected depends on how you interact with InnovNation.ai.

a. Personal Information You Provide

  • Full Name

  • Email Address

  • Organisation, Institution, or Company

  • Role & Professional Profile (educator, founder, partner, policymaker, etc.)

  • Application or program information (experience, business details, project submissions)

  • Uploaded files (pitch decks, CVs, reports, assignments, proposals)

  • Payment or invoicing information (where necessary)

  • Survey responses, program evaluations, and feedback

b. Technical & Platform Usage Data

When using the InnovNation.ai Platform, we automatically collect:

  • Device, OS, browser type

  • IP address & approximate geographical information

  • Login timestamps & session duration

  • Navigation paths, clicks, and page interactions

  • Mentor-meeting logs

  • Assessment progress and submissions

  • Community activity (posts, comments, messages)

  • System-generated audit logs for compliance and security

c. AI-Interaction Data

When using our AI features:

  • Inputs you type, upload, or otherwise provide

  • Outputs generated for you

  • Usage metadata (timestamps, tokens processed)

  • Performance data used to improve model accuracy

We do NOT train generalized AI models on customer or user data.

Any model fine-tuning is private, tenant-controlled, and consent-based.

3. How We Use Your Data

Your data is used to operate, improve, and secure InnovNation.ai’s services.

Platform Operations

  • User authentication & access management

  • Delivering programs, modules, assessments, and credentials

  • Enabling mentor–founder interactions

  • Managing applications, cohorts, and community experiences

  • Providing dashboards, reports, and insights to authorized users

AI-Powered Features

  • Content assistance for educators, founders, and program teams

  • Smart matching (mentors, speakers, partners, experts)

  • Workflow streamlining for program managers

  • Recommendations and nudges to enhance learning, engagement, and performance

  • Automated summaries, insights, and ecosystem analytics

Analytics & Benchmarking

Aggregated and anonymized data is used to:

  • Improve platform features

  • Provide ecosystem-level insights

  • Support program evaluation and reporting

  • Identify trends across regions, institutions, or cohorts

No identifiable personal data is shared without explicit consent.

Communication

We may contact you for:

  • Platform updates

  • Program announcements

  • Events and opportunities

  • Security or compliance notifications

  • Support or administrative purposes

4. Cookies & Tracking

InnovNation.ai uses cookies and other tracking technologies to:

  • Maintain login sessions

  • Personalize user experience

  • Improve performance and loading times

  • Analyze engagement and usage patterns

Users may control cookie settings in their browsers.

5. Sharing Your Data

We do NOT sell or rent your personal data.

Data may be shared with:

  • Cloud & hosting providers (e.g., AWS)

  • Analytics and operational tools

  • Identity providers for SSO (optional)

  • Payment processors (for paid services)

  • Program partners, only with explicit consent

  • Regulators, where legally required

All third-party partners are contractually bound by confidentiality and data protection obligations.

6. How We Protect Your Data

InnovNation.ai uses enterprise-grade protections:

Technical Safeguards

  • SSL/TLS encryption

  • Encryption at rest (AES-256)

  • Role-Based Access Control (RBAC)

  • Multi-tenant data isolation

  • Firewall-protected architecture

  • Regular vulnerability testing

Organizational Safeguards

  • Access restricted to authorized personnel

  • Mandatory confidentiality agreements

  • Incident response and data breach protocols

  • Annual internal security and compliance audits

Auditability

All material actions—uploads, downloads, edits, logins—are logged for compliance purposes.

7. Your Rights

Depending on jurisdiction (PDPA, GDPR), you may:

  • Access your personal data

  • Request correction or deletion

  • Request export (data portability)

  • Withdraw consent

  • Opt-out of non-essential communications

To exercise these rights, contact: privacy@innovnation.ai

8. Data Residency & Cross-Border Transfers

By default, InnovNation.ai is hosted on AWS Singapore.

However, depending on your institution’s requirements, alternative data-residency options may be supported.

Cross-border transfers comply with:

  • PDPA

  • GDPR adequacy rules

  • Contractual Data Processing Agreements (DPAs)

9. Data Retention

Data is retained only as long as necessary:

  • For service operation

  • To meet legal obligations

  • Under institutional or contractual requirements

Upon account or contract termination, clients may request:

  • Data export

  • Secure deletion

  • Archival storage

10. Children’s Data

InnovNation.ai is primarily designed for professional and institutional use.

We do not knowingly collect personal data from individuals under 16, unless processed by an institution with appropriate consent.

11. Updates to This Policy

We may update this Privacy Policy periodically.

Significant updates will be communicated on our website or through email.

12. Contact Us

Data Protection Officer

InnovNation.ai

Email: admin@innovnation.ai